We typically provide 1:3 support for each child, however should you require 1:2 or 1:1 support we can of course work with your family to facilitate this!

We would love for you to come and visit prior to enrolment! Feel free to email our enrolment team to arrange a suitable time. (enrolment@rubyandollies.com.au)

Yes! We welcome all school-aged children to our service. Transport may be an option, again please feel free to contact our enrolment team to discuss options

We provide outside-of-school hours services of support. One of the options of care is our centre-based care, which is regulated by the Department of Early Childhood Education and Care (so you can feel rest assured that we are highly regulated and assessed for the quality of care, health, safety and programs we provide to the children. However, we do differ greatly from mainstream OSHC as our service is considered a Specialist Service. As a specialist service, we have much higher ratios (1:3, 1:2 or 1:1), a diverse range of staff with unique skill sets, qualifications and training, we have a Behaviour Consultant overseeing the programs on offer, collaboration with an Occupational therapist, and various other therapists to ensure every child is set up to succeed. In addition to this, we pride ourselves on the level of training and professional development offered to every member of our team. As we are deemed a specialist service, we are therefore out of scope from receiving inclusion support and other government subsidies which would ordinarily be available for other OSHC services. Families may choose to access childcare subsidies- although there is a much larger gap fee which is considered ‘out of pocket’. Due to the daily living and capacity-building support we provide and working toward every child’s individual life goals, should you be self or plan-managed, there may be scope within your child’s NDIS plan to apply funding to the cost of these services. We recommend you chat with your NDIS Planner or LAC for confirmation, and we are always happy to be contacted for clarification. Specialist Services Defined: ‘Services specifically designed to meet the needs of children with ongoing high support needs are considered specialist services. By their nature, specialist services have the inherent capacity and capability to include children with ongoing high support needs. Additionally, as generally all of the children enrolled at a specialist service have ongoing high support needs, the environment does not provide an opportunity for the inclusion of children with additional needs in a mainstream care environment with their typically developing peers, which is a key objective of the program. Given this, specialist services are not eligible for assistance under the program.’

Times vary across each site. Please see details on booking forms or via Administration: Enrolment@rubyandollies.com.au or (07) 2113 4478. Please bring: Hat Water Bottle Extra clothes Sunscreen (if you need your own) Communication device/ tool Morning Tea and Lunch Clearly name all belongings A big smiley face- and if not, we’ll ensure there is one by the end of the day!

For both after school care and vacation care we do provide a nutritious afternoon tea for all children in our service. Should your child wish to have specific items incorporated into our weekly menu touch base with the team leader on site so that all dietary requirements can be met.

We provide session times which include: Before School Care: 6:30 am – school bell (typically 8:30 am) After-School Care: school bell (typically 2:45 pm) to 6:00 pm Vacation Care: varies across the sites. Details are as per the booking forms. Please contact Administration on 2113 4478 for further information.

Children transition from their classrooms with the assistance of their teachers / teacher aids. As our services are located within the school grounds our educators are provided with handover from the school staff to ensure a smooth transition and continuity of care between the school and our OSHC service.